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    First & Last Name

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    Company Name

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    How do you rate the overall quality of our products?

    Less than expectedAs expectedMore than expectedConsistently moreNot applicable

    How do you rate our product packaging?

    Less than expectedAs expectedMore than expectedConsistently moreNot applicable

    Are Primex Color, Compounding & Additives prices competitive with the rest of the market?

    Less than expectedAs expectedMore than expectedConsistently moreNot applicable

    Do you find our Inside sales team courteous and helpful?

    Less than expectedAs expectedMore than expectedConsistently moreNot applicable

    Are emails and telephone calls returned in a timely manner?

    Less than expectedAs expectedMore than expectedConsistently moreNot applicable

    Does Primex Color, Compounding & Additives respond to all requests/quality issues in a timely manner?

    Less than expectedAs expectedMore than expectedConsistently moreNot applicable

    Are credits issued and applied in a timely manner?

    Less than expectedAs expectedMore than expectedConsistently moreNot applicable

    Do orders arrive within the acknowledged/response time frame?

    Less than expectedAs expectedMore than expectedConsistently moreNot applicable

    Does our Territory Business Manager make a sufficient number of calls or appearances to support your needs?

    Less than expectedAs expectedMore than expectedConsistently moreNot applicable

    Is our Territory Business Manager helpful in answering questions and solving any problems?

    Less than expectedAs expectedMore than expectedConsistently moreNot applicable

    Does Primex Color, Compounding & Additives provide sufficient service support and technical assistance?

    Less than expectedAs expectedMore than expectedConsistently moreNot applicable

    Does Primex Color, Compounding & Additives provide beneficial regulatory assistance?

    Less than expectedAs expectedMore than expectedConsistently moreNot applicable

    Does Primex Color, Compounding & Additives make/offer sufficient joint calls in support of your business?

    Less than expectedAs expectedMore than expectedConsistently moreNot applicable

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